Shipping policy

Shipping Policy
Belle Journee Cosmetics, LLC
Effective Date: 2025-02-01

Shipping & Processing Times:

• Orders are processed within 5 business days (excluding weekends and holidays).
• Once processed, orders are shipped via the carrier you choose at checkout and typically arrive within number of business days shown in the estimate.  
• Delivery times may vary based on destination and carrier delays.

Shipping Rates & Methods:

• We offer standard shipping options at checkout.  
• Shipping costs are calculated at checkout based on quantity, weight, packaging dimension, destination, and shipping method selected.  
  
• Free shipping is NOT available, unless otherwise stated.

International Shipping:

• We currently do NOT offer international shipping.  
• Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Order Tracking:

• Once your order ships, you will receive a confirmation email with tracking information.
• Please allow up to 5 business days for tracking updates to appear.

Shipping Restrictions:

• We only ship to the lower 48 US States.
• We do not ship to Alaska, Hawaii, P.O. boxes, APO/FPO addresses, restricted locations, or to any international (Non-US, Lower 48 States) addresses.  
• Some items may have specific shipping restrictions due to legal or carrier limitations.

Lost, Damaged, or Delayed Shipments:

• We are not responsible for carrier delays, carriers loosing shipments, or carriers causing damage to products.
• If your order is lost or arrives damaged, please contact us within 3 business days with your order details and photos of the damage (if applicable). 

Returns, Refunds & Replacements:

• We do not offer refunds, returns, or replacements.
  
• All products are sold as is and effort is made to package all items to prevent damage during transit.
  

For any shipping-related questions, contact us at shop@bellejourneecosmetics.com.